Faq

GETTING STARTED


Following features will be provided for free of charge:
  • Responsive and Mobile friendly website
  • Customize product features
  • Search engine optimization
  • Multiple Checkout options such as Anonymous checkout, Checkout attributes, One-page checkout etc
  • Various Marketing options such as Reward Points, Discount & Coupons, Gift Cards etc
  • Payment methods such as COD, Payment Gateways etc
  • Shipping features
  • Customer service
  • Etc.
  • Contact Bnext sales and discuss your requirements
  • Make desired payment
  • Fill Onboarding Document
  • Start selling once your website is ready
  • Import your catalogue, Product Images, Prices and you are ready
  • Or send basic details to Bnext team they will do on your behalf
As a seller you need to provide domain suitable as per your brand name to us. We will use same domain name for your eCommerce website.
  • For anyone who buys into Shopify or Magento expecting to be making money in 15 minutes is going to be disappointed. The online store initial setup process is very complicated, and requires a bit of technical knowledge, and doesn’t allow you to cut corners. These stores are resource intensive and requires much space and memory.
  • They comes with monthly price, the additional fee you pay to a platform as a percent of sales, your credit card fees, your add-on fees etc. They are going to be consistently more expensive month to month than a self-hosted store you run yourself. These shops use jargons which are slightly off. These sites are not a content management system and it’s optimized for selling products so SEO doesn’t work properly.
  • As with all hosted solutions, your data and website is not 100% yours. If you ever decide to move your store to a different platform – it’s not going to be smooth. Your store data will be permanently deleted. However, the best you could get would be a CSV export of your product information. Everything else – gone.
  • These stores don’t make real decisions for you but Bnext will help you to sell your product using past experience in this industry.
We have used ASP .NET for development. It ensures easy and faster development and helps in effort less debugging. It can save a considerable amount of time. You will find most of the tools at MSDN - there is no need to evaluate tools and IDEs in advance. The UI best practices are more consistent, than in any other technologies. The language integration in .NET is seamless. SharePoint, Exchange and Office Products are very well integrated with .NET. As long as Microsoft is there .NET is not going to retire!!!
Yes, you can buy back the website at any point of the time. You need to pay sum of Rs 1,99,999.00 amount to Bnext for website and database handover.

DESIGNING YOUR SHOP


No, We will make website as per your product category and your need
  • Bnext will give you best design for your eCommerce website as per your products.
  • Further changes in website will be chargeable.
  • Initially Bnext will prepare banner for your store which will be free.
  • Further customization or change in banner will be done with additional charge.

THE BNEXTSHOP


Yes, every website will have one admin. Admin can upload an individual product or bulk upload products by self.
  • Every month you can send maximum 2 catalogues upload request or price change request free of cost.
  • Each additional request will be charged. You cannot carry forward unused change request to next month.
You can access the feedback and queries raised by customers. You can approve or reject the feedback given by customer before it is displayed on eStore.
  • Our eCommerce website is SEO friendly. We combines all the features necessary to improve SEO efforts.
  • A store owner has full access for managing of keyword tags and customized URLs. This will give your site more weight with Google when it comes to ranking your site against similar sites.
Currently No. But we are in process of making app but it will take around 2 - 3 months to launch.
Domain, Maintenance, upgrade website as per new features coming in market, 4 change requests per month s Catalogue processing, Price Change request etc per month
  • Our eCommerce website is SEO friendly. We combines all the features necessary to improve SEO efforts.
  • A store owner has full access for managing of keyword tags and customized URLs. This will give your site more weight with Google when it comes to ranking your site against similar sites.

ORDERS AND SHIPMENTS


  • Yes, you can process your orders if you have your own warehouse
  • If you keep your products in our warehouse then Bnext will process your orders
  • There will be provision for customer to bulk order product. You will be notified by email and SMS for each bulk order.
  • You can process your bulk order from admin panel of your eCommerce website only after 24hrs of the order placed.
Yes, you can define your own return and refund policies.
  • You don’t need to tie-up with different shipping provider if you select Bnext shipping method. We have tip-ups with all major logistic providers in India.
  • If you select self-shipping method then we can integrate your eCommerce website with all major logistic providers in India.

ACCEPTING PAYMENTS


Customer can use Cash on Delivery, Online Payment, Credit Card, Debit Card etc.
  • Bnext recommends seller to register with payment gateway so that the payment will directly come to seller’s account.
  • Seller will have to pay 5% of order amount to Bnext for payment gateway integration and maintenance on monthly basis.
  • We have already integrated all major payment gateways in eStore so you need not have pay for the integration.
  • However Bnext will charge small amount for each transaction as a payment gateway maintenance charge.